Housing Retention Supervisor

About Us

Anthos|Home is a mission-driven startup focused on addressing housing instability for vulnerable New Yorkers. Through our STEHP Eviction Prevention Program, we provide critical services to households at imminent risk of homelessness. Our Housing Retention & Stabilization program ensures participants maintain stable housing while building capacity for long-term self-sufficiency.

The Role

Anthos|Home is seeking an experienced and compassionate leader to serve as Housing Retention Supervisor. This role will oversee the Housing Retention Associate and Housing Retention Specialist, ensuring high-quality service delivery and compliance with STEHP and the Housing Retention & Stabilization program requirements. Reporting to the Director of Special Programs, the Housing Retention Supervisor will play a pivotal role in driving housing stability outcomes, coordinating resources, and fostering a collaborative team environment.

Key Responsibilities

• Directly supervise the Housing Retention Associate and Housing Retention Specialist.
• Lead regular team meetings and case conferencing sessions to coordinate service delivery and share best practices.
• Ensure participants are assessed thoroughly and receive individualized service plans addressing housing stabilization, employment, education, and financial management.
• Oversee compliance with STEHP and Housing Retention & Stabilization guidelines, including accurate documentation, participant eligibility certification, and timely reporting.
• Monitor team caseloads to ensure effective management of participant needs and program resources.
• Assist team members with escalated cases involving landlord-tenant mediation or significant participant challenges.
• Provide crisis intervention and supportive counseling as needed.
• Ensure proactive follow-up with housed participants through regular check-ins, home visits, and aftercare services.
• Build and maintain partnerships with local landlords, service providers, and community organizations to enhance program resources.
• Represent Anthos|Home in external meetings, forums, and advocacy efforts to promote housing stability and eviction prevention.
• Participate in the on-call rotation to address after-hours participant emergencies.
• Ensure team members maintain accurate, confidential case notes and documentation in compliance with HMIS and Anthos|Home standards.
• Assist with program audits and funding compliance reviews as required.

Qualifications and Skills

• Minimum of five years of experience in the social services field, housing specific is a plus
• Prior supervisory experience is required.
• Strong knowledge of the NYC housing market and voucher system
• Excellent communication and interpersonal skills
• Strong organizational and problem-solving abilities.
• Proficiency in MS Word, Excel, and PowerPoint.
• Passion for Anthos|Home’s mission and the ability to work in a diverse environment.
• Ability to use public transportation or meet travel requirements with reasonable accommodation.
• Ability to ascend/descend stairs as needed.

Compensation and Benefits

• Competitive salary: $80,000-$85,000 annually (dependent on experience).
• Hybrid work environment (3–5 days in the field/office per week).
• Comprehensive benefits package including:
  • Health, dental, and vision insurance.
  • 401(k) with a 4% employer match.
  • Generous paid time off.
  • Summer Fridays in August.
  • Professional development opportunities.
• Current wellness perks: Weekly yoga classes, Peloton and meditation app subscriptions.

JOIN OUR TEAM
Be part of a mission-driven organization making a real difference in New York City. Apply now to join the Anthos|Home family and help create stable homes for those who need them most.

HOW TO APPLY
Please send your resume and cover letter here.

Anthos|Home is committed to creating a diverse, inclusive, and equitable workplace. We are an Equal Opportunity Employer and welcome individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that diverse perspectives strengthen our team and enhance our ability to serve our communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation.